Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Below you will find every step from registration to cashing out, with concrete numbers and troubleshooting tips.
Prerequisites
- A stable internet connection and a desktop or mobile device.
- A valid email address (no temporary email providers).
- An official government-issued ID (passport, driver license, or national ID card) for KYC verification.
- A proof of address (utility bill or bank statement dated within the last three months).
- A registered account at Lucky Days Casino – if you haven't joined yet, the registration process is covered below.
- A funded account – deposit at least the minimum amount using a method you also intend to use for withdrawal.
Registration
- Navigate to Casino Lucky Days and click the bright 'Sign Up' button.
- Enter your email address, create a strong password (12+ characters with mixed case, numbers, and symbols), and select your preferred currency.
- Fill in your personal details: full name, date of birth, residential address, and phone number. Ensure this exactly matches your ID.
- Agree to the terms and conditions, confirm you are over 18, and opt in or out of marketing emails.
- Click 'Create Account'. You will receive a verification email – click the link inside to activate your account.
- Log in and complete the KYC process by uploading your ID and proof of address under the 'My Account' or 'Verification' section. Until verified, withdrawals are typically blocked.
Calculating Your Bonus
To avoid surprises, always calculate the wagering requirement before claiming any bonus. Important: Bonuses are not withdrawable until the playthrough condition is met.
Example calculation:
- Deposit: €100
- Welcome bonus: 100% match, up to €200. You receive €100.
- Wagering requirement: 35x (deposit + bonus) = 35 × (€100 + €100) = €7,000
- Bet contribution: Most slots count 100%, table games 10%, live casino 5%.
- If you play only slots, you must wager €7,000 in total bets before the bonus funds become real cash.
- Maximum bet while wagering: often €5 per spin. Exceeding it voids the bonus.
- Time limit: 30 days from receiving the bonus.
Formula: Wagering requirement = (deposit amount + bonus amount) × multiplier.
For a deposit of €50 with a 50% bonus (€25) and 40x wagering: (50+25)×40 = €3,000.
Security
Lucky Days Casino uses 128-bit SSL encryption to protect all data transmitted between your browser and its servers. Two-factor authentication (2FA) is available and strongly recommended – enable it under 'Security Settings' using an authenticator app. The platform holds a license from the Government of Curacao, which imposes anti-money laundering (AML) and responsible gambling controls. Always remember that winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence – consult a tax advisor.
Banking & Payments
To withdraw your funds, go to the 'Cashier' section, select 'Withdrawal', choose your method, enter the amount, and confirm. The available methods and their typical details are as follows:
- Visa / Mastercard: Minimum withdrawal €20, maximum €5,000 per transaction. Processing time 2–5 business days.
- Skrill / Neteller: Minimum €20, maximum €10,000. Usually processed within 24 hours.
- Bank Transfer: Minimum €50, maximum €10,000. Takes 3–7 business days.
- Cryptocurrencies (Bitcoin, Ethereum): Minimum equivalent to €20, no maximum per transaction. Processed within 1 hour after blockchain confirmation.
All withdrawals are subject to a verification check for amounts above €2,000 or if requested by compliance. For the fastest payouts, ensure your account is verified at Casino Lucky Days before you request a withdrawal.
Fix It Fast
Encountering a problem? Try these solutions before contacting support:
- Withdrawal stuck on 'Pending': Check if your documents are fully approved. If yes, wait 48 hours – some methods require manual approval.
- Forgot password: Click 'Forgot Password' on the login page, enter your email, and follow the reset link.
- Bonus not credited: Verify you opted in when depositing. Check the bonus terms – some bonuses require a bonus code entered before deposit.
- Verification document rejected: Ensure the photo is clear, all four corners are visible, the document is not expired, and the name matches your account. Upload in JPEG or PNG.
- Game not loading: Clear your browser cache, disable ad-blocker, or try a different browser. If using mobile, switch to a WiFi connection.
- Deposit not showing: Wait 15 minutes, then refresh the cashier page. If still missing, contact support with the transaction ID.
Players Ask
How long does a withdrawal take at Lucky Days Casino?
Withdrawal times depend on the method: e-wallets typically within 24 hours, credit/debit cards 2–5 business days, and bank transfers 3–7 business days. Cryptocurrency withdrawals are often processed within one hour.
Is there a maximum withdrawal limit per day or month?
Yes. The daily withdrawal limit is €5,000, weekly €15,000, and monthly €50,000. These limits can be increased upon request with additional verification.
Do I need to verify my account before withdrawing?
Yes, verification (KYC) is mandatory before any withdrawal is processed. Submit your ID and proof of address immediately after registration to avoid delays.
What currencies does the casino support?
Lucky Days Casino supports EUR, USD, CAD, AUD, NZD, BTC, ETH, and several other cryptocurrencies. Your account currency is chosen at registration and cannot be changed later.
Can I cancel a withdrawal after requesting it?
If the withdrawal status is still 'Pending', you can cancel it by going to the cashier and clicking 'Cancel Withdrawal'. Once it moves to 'Processing', cancellation is not possible.
Are there any fees on withdrawals?
The casino does not charge fees for withdrawals, but your payment provider or bank may impose a small fee. Check with your provider.
What happens if I don't meet the wagering requirement in time?
The bonus and any winnings generated from it will be forfeited. Always check the time limit (usually 30 days) and play regularly.
Why was my withdrawal rejected?
Reasons include: incomplete KYC, exceeding limits, suspected bonus abuse, or the withdrawal method not matching the deposit method. Contact support for clarification.
Good to Know
Deposit and withdrawal speeds vary significantly between methods. The table below compares common options.
| Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| E-wallets (Skrill, Neteller) | Instant | Up to 24 hours |
| Credit / Debit Cards | Instant | 2–5 business days |
| Cryptocurrencies | Instant (on blockchain) | Up to 1 hour |
| Bank Transfer | 1–3 business days | 3–7 business days |
Choosing an e-wallet or cryptocurrency can dramatically shorten your waiting time.
By following these steps – registering with correct details, completing verification early, understanding bonus math, and selecting a fast payout method – you set yourself up for a smooth withdrawal experience every time. Bookmark this page and refer back whenever you need a refresher.